Training
- Ethical Decision Making: Values in Action
- Wise Response to the Challenge of Change
- Basic Mediation Skills
- Advanced Mediation Skills
- Leading in Troubled Times: Mediation Skills for Leaders and Managers
- Bridging Differences: The Art of Conflict Transformation
- Dispute Systems Design: Improving Organizational Response to Conflict
- How to Become an Extraordinary Team
Direct Assistance
Facilitation
- Strategic planning
- Group decision-making
- Partnering and team-building
- Mediator Mastery
- Conflict transformation
- Challenging decisions
- Leadership
- Workplace and organization conflicts
- Business and partnership issues
- Family disputes (family business, inheritance, divorce and custody)
Testimonials
“My leadership journey has been nothing short of remarkable and you have played an incredible role in this endeavour, a model of grace, a gentle spirit and a caring heart. The world needs many more like you!” - Senior Executive, Large Corporation
“Let me say that you could not have come more highly recommended for the job, and my expectations for the project were far exceeded. These observations are supported by the enclosed findings of the independent project evaluator. Thank you for modeling so well the techniques that you teach with such humor and enthusiasm.” - University Professor
“Having finished our sixth collaboration with you offering mediation skills training, we want to take this opportunity to thank you for your superlative contributions to these trainings. Your lively, yet thoughtful training style has uniformly received the highest ratings from community members, practicing lawyers, and members of the judiciary. Your skillful use of group discussion, anecdote and creative visual materials embellishes the strong substance of your presentation, making the training not only valuable, but consistently interesting to the participants. The depth of your knowledge of mediation theory, as well as your experience with mediation techniques clearly leads participants to trust your knowledge and judgment.” - Law School Professors
"My prior experience led me to have high expectations of your ability to help guide us through this challenging process, and I was not disappointed. I really do believe that your combination of intelligence and sensitivity is extremely unusual, and that each contributes greatly to your skill. You are able to quickly grasp the true nature of the issues that are raised, even if outside your own direct experience. Your customized approach, flexible and specific to the needs of the individual organization was critical to your work with us. And your ability and willingness to provide firm, even stern guidance when it is needed was also essential to the success of our process." - Executive Director of large community nonprofit agency
"Thank you for your extraordinary work. We were blessed with your meeting planning expertise in crafting this excellent session and your leadership in facilitating the discussion. The national team of experts from the foundation arena were all so impressed that they commented about you over dinner and acknowledged how skillful you were in guiding the meeting." - Executive Director, Regional Philanthropic Organization